Privacy Policy
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Last Updated: AUGUST 12, 2025
We understand that you may have concerns about how we use and disclose your personal information. Your privacy is very important to us. This policy explains the information that we, LA Roof Toppers Inc, may collect from you, as well as how it is used, disclosed, and protected. By visiting and using our website, www.larooftoppers.com (“Website”), you agree to the practices described in this policy.
Information Collection
We may collect the following types of information:
- Personal Information
When you contact us through our Website, phone, or email, we may collect personal information you provide, including your name, phone number, email address, and mailing address. - Automatically Collected Information
When you visit our Website, we may automatically collect information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
Information Use
We use the information we collect to:
- Provide, maintain, and improve our services and Website
- Respond to inquiries and provide customer support
- Fulfill requests for information or services
- Communicate with you regarding your projects, appointments, or our services
- Send marketing and promotional communications with your consent
- Comply with legal obligations
Security
We follow industry standards to protect information during transmission and after it is received. Sensitive information, such as payment data, is encrypted and transmitted securely. Access to personal information is restricted to employees who need it to perform specific duties, and our servers are stored in a secure environment.
Cookies
Our Website uses cookies to enhance your experience, save your preferences, and analyze site usage. Cookies do not link to personally identifiable information. You may choose to disable cookies in your browser settings, but this may limit site functionality.
Sharing of Information
We do not sell or rent your personal information for marketing purposes. We may share information only when:
- Required by law or legal process
- Necessary to protect our rights, property, or safety
- With trusted service providers who assist in our operations and have agreed to confidentiality obligations
Links to Other Sites
Our Website may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any site you visit.
Surveys & Contests
We may occasionally request information via surveys or contests. Participation is voluntary. Information collected may include contact details and demographic data, and will be used for the stated purpose.
Consent
By using this Website, you consent to our collection and use of information as outlined in this policy. If we update our Privacy Policy, changes will be posted here. We encourage you to review this page regularly.
Consent to Receive Text Messages
By providing your phone number and opting in, you consent to receive SMS communications from LA Roof Toppers regarding your inquiry, services, or appointments. Standard messaging rates may apply. You may opt out at any time by replying “STOP” to any text. Reply “HELP” for assistance.
Email & Data Collection
We may use your contact details for:
- Service communications, including proposals, invoices, and appointment reminders
- Marketing (with your consent)
- Account and service-related updates
- Analytics and service improvement
We do not share SMS or email data outside our organization, except as required by law or to provide the requested services.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no system can guarantee complete security.
Your Rights
You may opt out of marketing communications at any time. You may also request to access, update, or correct your personal information by contacting us.
Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect information from children under 13. If such information is found, it will be deleted.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
Contact Us
If you have questions or concerns regarding this policy, please contact us:
LA Roof Toppers
Website: www.larooftoppers.com
Phone: (833) 818-3100
Email: info@larooftoppers.com
Address: 15335 Morrison St suite 345, Sherman Oaks, CA 91403
SMS Terms & Conditions
By providing your phone number and opting in, you agree to receive SMS communications from LA Roof Toppers regarding your roofing services, appointments, and related updates.
Message Frequency: Varies depending on your service needs
Message and Data Rates: May apply according to your mobile provider
Opt-Out: Reply “STOP” at any time to unsubscribe
Help: Reply “HELP” for assistance
We do not share your phone number, SMS consent, or text message data with third parties for marketing purposes.
Carriers are not liable for delayed or undelivered messages.